Special orders
The customer, the item, the supplier and the promised date, in one place.
Retail shops, specialty stores, hardware
RetailOS
The CRM for shops where a special order never gets lost
In a shop, the request that gets lost isn't the counter sale: it's the special order written on paper, arrived three weeks later, that nobody told the customer about. An automatic arrival notice turns those orders into sales instead of leaving them asleep in the back room.
Try it now
Click a file to open it, advance it one stage, switch on an automation and read the exact message it would send.
RetailOSRetail shops, specialty stores, hardware
Demo1
Orders to announce
Demo data
2 110 $
Value awaiting pickup
In the back room
1
Stalled inquiries
12 days
12
Customers reactivated
Last 90 days
Needs action
- 20 L paint — Côté RenovationsInquiry with no follow-up$380
- Size 11 boots — Ms. RoyOrdered from supplier$220
What it fixes
- The customer is told the day their order arrives
- No inquiry sits twelve days without follow-up
- The back room stops being an order graveyard
It speaks your trade
The stages and fields carry the words your team already uses. That is the first reason a CRM ends up used rather than abandoned.
Special orderReservationDepositSupplierBack roomRestocking
What the delivered product includes
Arrival notices
The message goes out on receipt, not when someone remembers.
Customer records
What they buy, their sizes, their preferences.
Reactivation
Customers silent for six months are spotted automatically.
Want this interface with your own data?
The 15-minute audit determines what actually needs adapting. You leave with the written diagnosis, even if we never work together.