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By situation

You didn't come looking for software. You came to fix something.

Every page below starts from a specific situation and also says when it is NOT for you. That's the part missing everywhere else, and the only one that saves you time.

The budget already exists

Public funding, a legal obligation or software reaching end of life: the spend is already decided, it only needs directing.

custom software grant Quebec

Investissement Québec's ESSOR program includes a stream for digital diagnostics and one for implementing the resulting plan, open to Quebec for-profit SMEs.

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digital diagnostic Quebec SME

A useful digital diagnostic doesn't start with the software you use, but with the path a customer request travels from arrival to payment.

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Law 25 compliant software

No software is "Law 25 compliant" in itself: compliance belongs to the business, not the tool.

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Canadian data hosting for Quebec businesses

Data residency isn't just the country of the main server.

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take over an abandoned software project

Before deciding to resume or rebuild, three answers are needed: do you actually own the code and the access, is the delivered work readable by another developer, and how much of the remaining scope depends on what already exists.

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The replacement is decided

You know the current tool won't keep up. What remains is with what, and in what order.

replace Excel with an application

A spreadsheet stops being the right tool the day several people must write to it at once, a typo no longer shows, or only one person still understands the formulas.

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replace an Access database

An old Access database is rarely replaced in one go: the approach that works is leaving it read-only while the new system takes writes, area by area.

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software no longer supported what to do

The first thing to do isn't choosing the replacement: it's obtaining a full export of your data while the account is still active.

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our team doesn't use the CRM

A team doesn't abandon a CRM out of laziness: they abandon it because data entry costs them more than it returns.

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make two software systems talk to each other

Before connecting two systems, one question almost nobody asks must be settled: which of the two is authoritative when they disagree.

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The decision isn't made

Buy, configure or build. These pages include the framework that sometimes concludes against us.

custom CRM Quebec

A configured off-the-shelf CRM suits most companies, and that's what should be recommended as long as it's true.

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automate admin tasks in a small business

The right first automation is almost never the longest task of the week: it's the one that gets forgotten when the week is busy, and whose omission costs a customer.

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custom client portal

A client portal only reduces calls if it shows information fresher than what a customer would get by phoning.

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management dashboard for small business

A dashboard is worth only the decisions it changes.

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custom software or off-the-shelf

The decision rests on four questions: is your process a competitive advantage or mere necessity, does an existing product cover it 80% after configuration, does the deciding data live elsewhere, and is the three-year calculation favourable.

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Fifteen minutes to find out whether we can be useful.

You leave with what we saw, in writing, even if we never work together.

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