By industry

Your trade has its own leaks.

A garage doesn't lose customers the way a clinic does. Here's what we see in each trade, in its own vocabulary.

Auto repair shop

A garage mostly loses customers on the phone: when every lift is busy nobody is at the counter, and the call goes to the next shop. The three fixes that matter most: an automatic text on every missed call, online booking wired to the shop calendar, and automatic follow-ups on quotes.

Work orderEstimateLifts / bays

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Body shop and auto detailing

In a body shop, the main leak isn't the missed call but the estimate that goes nowhere: the customer compares two or three quotes, and it's usually whoever follows up who gets the job. Automatic estimate tracking with dated follow-ups changes the conversion rate directly.

EstimateInsurance fileCourtesy vehicle

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Trades and construction

A contractor mostly loses revenue between the site visit and the signature: the quote goes out, then the current job takes over and nobody follows up. Automatic quote tracking and fast replies to inbound requests are the two most direct levers.

QuoteJob sitePurchase order

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Clinics, salons and appointments

In an appointment business, the loss is measured in empty slots: an unfilled no-show is revenue permanently gone, because the hour cannot be recovered. The two most effective levers are an automatic reminder the day before and following up clients who haven't returned within their usual interval.

Time slotNo-showTreatment follow-up

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