Multi-channel inquiries
Instagram, Facebook, form and phone in a single queue.
Events and hospitality platform
RestaurantOS
The operating system for restaurants that live on groups and events.
The revenue at risk in a restaurant isn't the table for two: it's the group or event inquiry that arrives by message, sits unanswered for two days, and goes elsewhere. An automatically followed-up event quote is worth several full services.
Built for Restaurants, caterers, event venues
Open the software
Switch surface, act on the signal, open a file and advance it, switch on an automation and read the exact message it would send. Nothing here is a picture.
3
Events awaiting confirmation
Demo data
46
Reservations this week
7 of them groups
2
Catering requests
One unanswered for 4 days
$1,500
Deposits pending
On a $9,800 wedding
$13,000
Quotes outstanding
Demo data
4
Returning groups
Over 12 months
Every indicator on this console is demonstration data: figures, percentages and counts alike.
Group covers, by week
Events and groups only — demo data.
232covers · W
Events awaiting confirmation
The date is held while the inquiry lives — it releases itself if the quote lapses.
Money committed, not yet collected
An unpaid deposit is a held date earning nothing.
What changes
These points describe what the system does. None is a result measured at a client: H&S has none yet on this product.
Today, with no system
- A group inquiry arrives by DM and gets lost in the thread.
- Event quotes get written at night, once service is over.
- Deposits are chased by phone, or not at all.
- Two groups end up booked in the same room on the same night.
- Last year's groups are never re-engaged.
With the H&S system
- Every inquiry gets a written reply within two minutes, on every channel.
- The quote goes out with menu, capacity and deposit already calculated.
- An unanswered quote is followed up on day 3, with the date still held.
- A room cannot be booked twice.
- Happy groups are contacted again the following year, in the right season.
What it fixes
- An Instagram inquiry gets a reply in 2 minutes
- No event quote sits without a follow-up
- Last year's groups come back
It speaks your trade
The stages and fields carry the words your team already uses. That is the first reason a CRM ends up used rather than abandoned.
CoversDepositRoomGroup menuAllergiesCocktail hour
What the delivered product includes
Event quotes
Menu, headcount, deposit — and the follow-up that comes after.
Room calendar
Capacity per room, with no double booking possible.
Reviews and loyalty
Happy groups get re-engaged the following year.
Want this interface with your own data?
The 15-minute call determines what actually needs adapting. You leave with the written diagnosis, even if we never work together.
Already know what you want? The first phase can be ordered directly.
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